We have received this email from First about mobility scooters on buses, any issues please contact us.
Earlier this year the Confederation of
Passenger Transport and the Department for Transport launched a Code of
Conduct for the carriage of mobility scooters on low floor buses. This
had hitherto been something of a "grey area", not being subject
to legislation, and the increasing use of mobility scooters had led to
some disagreement and conflict about their suitability for carriage by
bus. Introducing the Code has sought to address this.
There remains no legislation governing
the carriage of mobility scooters on local buses but it is clear that the
design of modern vehicles makes them suitable for the carriage of scooters
not exceeding a specified size and weight. Following extensive consultation,
and at the request of the Department for Transport, the Confederation of
Passenger Transport developed a voluntary Code of Conduct for adoption
by its members (which provide over 85% of the UK's local bus services)
and by other operators. Take up thus far has been considerable, with
most major operators having adopted the Code.
What this means is that users of mobility
scooters who want to travel by bus need to contact their local bus company
for an assessment. With their scooter, which must be of a Type 2
design (rather than the road-legal Type 3), they will be checked to ensure
that the scooter's dimensions and the combined weight of scooter and user
are within the limits prescribed by the Code, to ensure that they can be
carried safely. They will be asked to board a bus in a controlled
environment, to move to the wheelchair area of the bus,and to alight from
the bus, to ensure that they are able to control the scooter in a safe
manner so as not to endanger themselves or other passengers. Provided
that they pass this assessment, they will be issued with a pass bearing
their photograph, which will allow them to use the low floor bus services
of the operator conducting the assessment, plus those of any other UK operator
that has signed up to the Code, subject to the vehicle having capacity.
For the avoidance of doubt, users of electric
wheelchairs that do not exceed the standard reference wheelchair dimensions
need not be assessed and will be accepted for travel on low floor buses
whenever there is capacity to accommodate them.
First drivers and customer service staff
are all trained in meeting the needs of the mobility impaired, and local
assessments of scooter users are being undertaken at all First operating
companies. Please can you refer any enquiries you receive from individuals
seeking advice about the use of public transport with mobility scooters
to their closest bus operator, be that First or another operator.
I hope that you are able to assist us with
spreading the word about the carriage of mobility scooters on low floor
buses, and thereby help maximise the mobility of their users. We
would be very grateful if you could forward this information to any relevant
organisations you feel should be aware of this scheme. I am happy
to provide them with information leaflets directly if they wish to let
me know quantities and address details.